I understand that purchasing intimate items online requires trust and discretion. I want you to be completely satisfied with your purchase. Due to the nature of my products and for hygiene reasons, I am unable to accept returns.

However, I am committed to working with you to address any concerns or issues you may have. If you encounter any problems with your order, please contact me.

Here’s how we can help:

• Damaged or Defective Items: If your item arrives damaged or defective, please contact me with photos of the damage and your order number. I will gladly replace the item or issue a refund.
• Incorrect Items: If you receive an incorrect item, please contact me with your order number and a description of the item received. I will send you the correct item and provide instructions for returning the incorrect one if possible.
• Other Concerns: If you have any other concerns about your order, please don’t hesitate to reach out. I will do my best to find a solution that works for you.

Please note:

• To be eligible for a replacement or refund, you must contact me within 7 days of receiving your order.
• Items must be unused and in their original packaging.
• I reserve the right to refuse a replacement or refund if I determine that the item has been misused or damaged due to negligence.

I value your business and appreciate your understanding of our return policy. I am committed to providing you with high-quality products and excellent customer service.